Customer Service: artificial intelligence service by YAITEC Solutions, a Brazilian company specializing in custom AI solutions with LGPD compliance and native integration with enterprise systems.
Customer Service
with Artificial Intelligence
Transform your customer service with AI. Automate WhatsApp, Instagram, and website chat with intelligent agents that understand your customers, respond in seconds, and never sleep.
Customer Service
with Artificial Intelligence
Transform your customer service with AI. Automate WhatsApp, Instagram, and website chat with intelligent agents that understand your customers, respond in seconds, and never sleep.
Transform your customer service with AI. Automate WhatsApp, Instagram, and website chat with intelligent agents that understand your customers, respond in seconds, and never sleep.
Quick reply, no commitment.
24/7 Service with AI that Understands
Your customers expect fast responses at any time. Our AI customer service agents understand context, access CRM information, and respond naturally on WhatsApp, Instagram, Facebook, and website chat. Reduce wait time to under 3 seconds and increase customer satisfaction.
WhatsApp Business
Oi, preciso de ajuda
Claro! Como posso ajudar?
AI Agent
Dashboard - Atendimento IA
Atendimentos/dia
1,247
Tempo resposta
<3s
Preciso de ajuda
Como posso ajudar?
Dashboard IA
1,247 atendimentos/dia
Want to apply this in your company?
Tell us your scenario and the team replies with the next steps.
AI Customer Service Features
WhatsApp Business with AI
Integrate AI into your WhatsApp Business. Our agents answer FAQs, qualify leads, schedule meetings, and escalate to human agents when needed — all automatically.
Integrated Multichannel
A single AI agent serves all channels: WhatsApp, Instagram, Facebook Messenger, and website chat. All conversations centralized in one dashboard for your team to monitor.
CRM Integration
Our agents access your CRM in real time to personalize service. They know the customer's history, recent orders, and preferences to offer relevant, contextualized responses.
Intelligent Escalation
When the AI agent can't resolve, it automatically escalates to a human agent with the full conversation context. No repetition, no frustration for the customer.
Related Services
Shall we design your case?
Every project is different. Talk to us and get a tailored proposal.
Frequently Asked Questions
What's the difference between a chatbot and AI customer service automation?
A traditional chatbot follows fixed rules. Our AI customer service uses advanced language models that understand context, handle unexpected questions, and maintain natural conversations. The AI agent learns from each interaction.
Does it work on WhatsApp?
Yes! We integrate directly with the official WhatsApp Business API. The AI agent answers messages, sends images, PDFs, and links, qualifies leads, and schedules meetings — all automatically.
How does escalation to humans work?
When the agent identifies the need for human help (negative sentiment, complex request, or explicit request), it transfers the conversation with the full history to an agent. The customer doesn't need to repeat anything.
How much does it cost?
The investment depends on the volume of interactions and channels. We start with a conversation to map your needs and present the ideal solution, with detailed costs in the proposal. Talk to us on WhatsApp or through the contact form.
Still have questions?
Ask the people who will do the work. The conversation is free.
How we can work together
Four formats, from the first diagnosis to a project in production. You can start with any of them. The price depends on scope and comes in a written proposal, before any commitment.
-
01
Free diagnosis
A 30-minute conversation
To find out whether AI solves your case before you invest.
- A conversation about your real process
- The two or three points where AI changes the result
- What is not worth automating yet
No cost
Get the diagnosis -
02
AI consulting
1 session and a report
To decide what to do first and what it costs.
- 1-hour session with the technical team
- PDF report with the recommended approach
- Implementation roadmap
- Cost-benefit analysis
Custom proposal
Book consulting -
03 Results in weeks
Production prototype
4 to 6 weeks
To validate a use case with real data and users before scaling.
- Working prototype connected to your tools
- Integration with the systems involved
- 2 review cycles
- Deployment guide
Custom proposal
Start a prototype -
04
Full project
Scope and timeline fixed in the proposal
To take the solution to the whole operation, with integrations and a trained team.
- Complete, custom-built AI solution
- Integration with ERP, CRM and databases
- Performance testing before going live
- Team training
Custom proposal
Talk about the project
Which process takes up most of your team's time today?
Tell us in one message. We will reply saying whether AI solves it, where we would start and which format makes sense for you.
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